Information for sellers: if a buyer initiated Chargeback

If your buyer initiated charge back, please contact our customer support at help@shopfans.com as soon as possible. Your inquiry will be transferred to our fraud department, and one of our specialists will help you to resolve the issue and assist in getting your sold product back.

Shopfans  partner with Folcroft Police Department in order to decrease the number of fraudulent charge back claims and assist sellers.

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